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Akribis Systems is seeking a dedicated Indoor Sales Coordinator to manage orders and ensure smooth processing across global factories. The role includes assisting sales teams, handling customer inquiries, and processing sales orders using Microsoft Business Central. The ideal candidate should possess strong communication skills, be a team player, and have a degree in Engineering or Business Administration.
Department Overview:
Akribis Systems is looking for a hardworking, smart and goal-oriented Indoor Sales Coordinator. As an individual at International Headquarter, you will be responsible for managing orders from Overseas Offices and ensure it is processed at factories located in different part of the world. Coordinating between end customers, sales team, and factory for Customer satisfaction and overall business success.
Roles & Responsibilities:
Assist local sales team and overseas offices sales activities
Sales Order establishment to Microsoft Business Central
Ensure all purchase orders are accurately processed by coordinating with both local and overseas sales teams, as well as the respective Engineering Managers
To consolidate required information for drop-ship arrangements in the Sales Order within Microsoft Business Central to ensure seamless information flow across sales, purchasing, manufacturing sites, and the logistics team
Send shipment ready notifications to customers for delivery arrangement and assist customers with shipping-related matters
Primary contact point to prospects, customer’s queries from new inquiries to existing orders (such as delivery dates, project status by working together with Project/Program managers) to post sales related activities such as service, and spares
Issue the invoice to the customer through the ERP system
Track and monitor the orders till full project closure Check and monitor the orders until the project is fully closed
Generate weekly Projects, and Sales (invoice)
Any task as assigned by the superior
Qualifications:
Candidate must hold a minimum of a Diploma or Bachelor's degree in Engineering, Business Administration
Requirement:
Relevant work experience will be an added advantage
Skillset(s) Requirement:
Must be proficient in Microsoft Office or equivalent software
Experience or familiarity with MRP/ERP/CRM software is an added advantage
An individual with great communication skills
Team player