Sales Coordinator (e-Commerce)

novita SG; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce organization is looking for a Sales Coordinator to support its daily operations. This role involves managing order processing, customer inquiries, and coordinating deliveries, while also requiring strong communication skills and proficiency in Microsoft Office. A positive work environment and opportunities for career progression are offered to the right candidate.

Benefits

Career Progression

Positive Work Environment

Employee Welfare

Staff Discount

Qualifications

• Diploma in any discipline.
• Proficient in Microsoft Office.
• Experience with e-commerce platforms like Shopee, Lazada, or Shopify is a plus.

Responsibilities

• Support daily e-commerce operations including order processing and inventory updates.
• Respond to customer inquiries and resolve order-related issues.
• Coordinate with Logistic Department & Courier for timely deliveries.

Skills

Communication

Detail-oriented

Self-driven

Education

Diploma in any discipline

Tools

Microsoft Office

Shopee

Lazada

NTUC Online

Shopify

Job description

An exciting opportunity awaits YOU to be a part of this dynamic organisation.

Are you enthusiastic about e-commerce and ready to be part of a dynamic, growing team?

novita is looking for a sincere, detail-oriented individual with a positive attitude to join us as a Sales Coordinator for our e-commerce team!

• Basic Salary + Incentive

• Career Progression

• Positive Work Environment

• Employee Welfare, Benefits & Staff Discount

Job Description:

• Support daily e-commerce operations including order processing, delivery scheduling, and inventory updates.

• Respond to customer inquiries and resolve order-related issues, including returns and exchanges.

• Handle and resolve order-related issues, including returns/exchanges, to ensure customer satisfaction.

• Coordinate with Logistic Department & Courier partners to ensure deliveries and orders are picked up on time.

• Maintain accurate and updated product/ online store information (pricing, inventory, descriptions, banners) across e-commerce platforms.

• Assist to submit promotions to e-commerce platform during their campaign period.

• Liaise and communicate with respective e-commerce platform’s Account Manager on promotion/listings/ order matters.

• Prepare and generate reports.

• Support any other ad hoc tasks as required.

Requirements:

• Diploma in any discipline.

• Proficient in Microsoft Office.

• Experience with Shopee, Lazada, NTUC Online or Shopify is a plus.

• Able to work in fast-paced and dynamic environment.

• Strong communication skills, self-driven and possess a positive attitude.

• Proficiency in Microsoft Office.

Interested candidates, please send in your resume and cover lettervia APPLY NOW. We apologise that only shortlisted candidates will be notified.