Sales Coordinator (Admin, Hotel)

HH PROPERTIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Aloft Singapore Novena, une propriété de Marriott International, recherche un Sales Support Administrator pour fournir un soutien administratif et client au département des ventes. Ce rôle implique la coordination des activités de vente, le maintien des relations clients et l'organisation d'événements. Rejoignez une équipe dynamique et contribuez à créer des expériences mémorables pour nos clients.

Qualifications

• Expérience en soutien administratif ou dans un rôle similaire.
• Capacité à gérer plusieurs tâches et priorités.
• Compétences interpersonnelles solides.

Responsibilities

• Assister les commerciaux dans la préparation des contrats et de la documentation des événements.
• Coordonner avec les départements de l'hôtel pour assurer l'exécution des événements.
• Maintenir des bases de données clients et générer des rapports de ventes.

Skills

Communication

Organisation

Gestion du temps

Education

Diplôme en administration ou domaine similaire

Job description

Stay & Play Coming Your Way!

Join our vibrant team at Aloft Singapore Novena by Marriott International!

At Aloft Singapore Novena, we don’t just offer jobs — we create vibrant spaces where self-expressers thrive, connect, and feel truly themselves. We are proud recipients of the SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning development initiatives. Are you ready to begin your purpose, belong to an amazing vibrant team, and become the best version of yourself? We are ready to shape you!

Job Summary:

Provide administrative and customer support to the Sales Department by coordinating sales-related activities, maintaining client relationships, and helping organize events and group bookings. Serve as a liaison between the sales team, clients, and other hotel departments to ensure smooth communication and efficient operations.

Job Responsibilities:

1. Assist salespersons with preparing contracts and group event documentation.
2. Monitor and update systems related to the Room Sales Department, including SFA Web and Opera Sales & Catering, ensuring accurate updates and actualization.
3. Serve as the main point of contact for clients throughout the event planning process.
4. Coordinate with hotel departments (e.g., front desk, housekeeping, catering, F&B) to ensure seamless event or group execution.
5. Ensure accurate and efficient filing and archival of contracts, processing reservations, and managing new business opportunities.
6. Handle last-minute changes and troubleshoot issues during group events.
7. Maintain client databases, generate sales reports, and prepare ad-hoc reports as required.
8. Attend site inspections and entertainment events when required.
9. Participate in pre-conference meetings and oversee group event execution.
10. Respond promptly to customer inquiries via email, calls, and company mobile phone.
11. Perform other duties as required by management.