Sales Coordinator

TIM DELIGHT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a dedicated customer service representative to handle sales orders and inquiries. The role demands effective communication skills and a focus on delivering excellent customer service. Responsibilities include processing orders, coordinating deliveries, and maintaining accurate stock levels. If you are detail-oriented and customer-focused, we invite you to apply.

Qualifications

• Strong communication skills in dealing with customers and handling inquiries.
• Ability to process sales orders accurately and manage customer complaints effectively.

Responsibilities

• Process daily sales orders, invoices, and related tasks with accuracy.
• Attend to customer inquiries via phone and email.
• Coordinate with various departments regarding sales orders.

Skills

Customer Service

Communication

Sales Coordination

Problem Solving

Job description

• Process daily sales orders, invoices & etc. with accuracy and timelines

• Attend to phone calls and emails relating to customers’ enquiries

• Coordinate with other departments within the company related sales orders and supports.

• Liaise with customers regarding the delivery schedule.

• Interact with customers by responding to order inquiries.

• Provide a professional and excellent level of customer service with existing / new customers and understand customers’ needs.

• Handle all customers’ feedback or complaint tactically.

• Conduct month-end stock take and stock closing

• Any other duties and responsibilities as assigned by Supervisor