Sales Coordinator

MAN Energy Solutions Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company seeks a Sales Coordinator in Singapore to support sales activities. The role involves assisting the sales team with order processing, customer inquiries, and coordinating with other departments. Ideal candidates should possess strong communication skills and experience in a sales support role.

Qualifications

• Previous experience in a sales support or coordination role, preferably in the engineering or manufacturing industry.
• Excellent written and verbal communication skills in English; knowledge of additional languages beneficial.
• Strong organizational and multitasking abilities.

Responsibilities

• Assist sales team in order processing, invoicing, and tracking shipments.
• Coordinate with marketing, logistics, and finance for timely delivery.
• Build and maintain strong relationships with customers to promote loyalty.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Team Player

Adaptability

Education

Diploma in business administration, sales, marketing, or a related field

Tools

MS Office

CRM software

Job description

Job Description:

As a Sales Coordinator at MAN Energy Solutions in Singapore, you will play a crucial role in supporting the sales team to ensure the smooth and efficient operation of sales activities. Your responsibilities may include, but are not limited to:

Key Responsibilities:

Sales Support:

• Assist the sales team in day-to-day activities such as order processing, invoicing, and tracking shipments.
• Handle customer inquiries, provide product information, and address any concerns or issues promptly.
• Prepare and follow up on sales quotations, proposals, and contracts.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.

Coordination and Communication:

• Coordinate with other departments such as marketing, logistics, and finance to ensure timely delivery of products and services.
• Communicate effectively with customers via phone, email, and in-person meetings to understand their needs and provide appropriate solutions.
• Collaborate with sales managers to develop sales strategies, promotional campaigns, and pricing initiatives.

Administrative Tasks:

• Organize and schedule sales meetings, conferences, and appointments for the sales team.
• Prepare sales reports, performance metrics, and forecasts for management review.
• Maintain inventory levels of sales materials, promotional items, and product samples.
• Assist in the preparation of sales presentations, marketing materials, and sales contracts.

Customer Relationship Management:

• Build and maintain strong relationships with new and existing customers to promote customer loyalty and repeat business.
• Follow up with customers to gather feedback, address complaints, and ensure overall customer satisfaction.
• Identify upselling or cross-selling opportunities to maximize sales revenue.

Requirements:

1. Education: Diploma in business administration, sales, marketing, or a related field.
2. Experience: Previous experience in a sales support or coordination role, preferably in the engineering or manufacturing industry.
3. Communication Skills: Excellent written and verbal communication skills in English. Knowledge of additional languages may be beneficial.
4. Organizational Skills: Strong organizational and multitasking abilities to manage various tasks simultaneously.
5. Computer Skills: Proficiency in MS Office applications (Word, Excel, PowerPoint) and CRM software.
6. Attention to Detail: High level of accuracy and attention to detail in processing orders and maintaining records.
7. Team Player: Ability to work collaboratively with sales teams and other departments to achieve common goals.
8. Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment.