Sales Coordinator

Marketing Institute of Singapore (MIS), The; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Join a dynamic team at a leading educational institute as a Sales Coordinator. In this full-time role in Singapore, you'll respond to inbound leads, guide prospective students, and maintain CRM systems to support sales efforts. We're looking for an enthusiastic individual with strong communication skills and a proactive attitude.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Relevant experience in a sales or customer service role.

Responsibilities

• Respond to inbound leads via multiple channels.
• Guide prospective students through the admissions pipeline.
• Maintain and update the CRM with lead statuses.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

CRM proficiency

Sales experience

Tools

CRM systems

Data analysis software

Job description

About the role

We are seeking an enthusiastic and driven Sales Coordinator to join our dynamic team at the Marketing Institute of Singapore. As a Sales Coordinator, you will play a crucial role in supporting our sales efforts and contributing to the overall success of the organisation. This is a full-time position based in Singapore.

What you'll be doing

• Respond to inbound leads via phone, email, website forms, live chat, and walk-ins in a timely and professional manner.
• Qualify inquiries and assign or escalate as needed within the admissions or academic team.
• Guide prospective students through the admissions pipeline, including sending program information, scheduling follow-ups, and collecting required documents.
• Maintain and update the CRM with lead statuses and communication history.
• Support the preparation of offers, follow-up communications, and basic sales reporting.
• Work closely with the admissions and marketing teams to ensure a seamless client experience.
• Any other ad-hoc assignments

What we're looking for

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Strong organisational and multitasking abilities, with a keen eye for detail
• Proficiency in using sales-related software and tools, such as CRM systems and data analysis software
• A team player with a positive attitude and a willingness to learn and grow
• Relevant experience in a sales or customer service role, preferably in the sales or marketing industry