Sales Coordinator

SINGAPORE DE SHUSHOKU; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading company in Singapore seeks an Order Processing Specialist to support efficient management of order-related tasks. The role involves verifying purchase requisitions, preparing orders, customer service, and collaboration with the Purchasing and Logistics Manager. Required qualifications include an O-Level certification, at least 2 years of experience in relevant roles, and proficiency in Japanese.

Qualifications

• Minimum O-Level qualification required.
• At least 2 years of experience in order processing and relevant administrative roles.
• Proficiency in Japanese to communicate with clients.

Responsibilities

• Support order-related processes, from creation to delivery.
• Verify purchase requisitions and prepare purchase orders.
• Respond to customer inquiries regarding order status.

Skills

Communication Skills

Interpersonal Skills

Multitasking

Time Management

Education

O-Level

Tools

Microsoft Word

Microsoft Excel

Job description

•Support all order-related processes, from new order creation to delivery and billing, ensuring efficiency and accuracy.

•Verify purchase requisitions by comparing requested items to the master list, clarifying unclear items, and recommending alternatives.

•Prepare purchase orders by verifying specifications and prices.

•Respond to customer inquiries regarding order status.

•Strengthen customer relationships by providing excellent customer service.

•Work closely with the Purchasing and Logistics Manager to coordinate purchase orders and delivery schedules.

•Handle product returns and expedite replacement parts.

•Review freight rates, air, and courier services.

•Actively engage in problem-solving for any issues that arise.

•Perform administrative tasks and other duties as assigned.

•Minimum O-Level qualification.

•At least 2 years of experience in order processing and relevant administrative roles.

•Proficiency in Japanese is required to communicate and process orders with Japanese-speaking clients.

•Good interpersonal and communication skills.

•Flexible, supportive, and able to work independently as well as within a team.

•Proficiency in Microsoft Word and Excel.

•Strong multitasking and time management skills.