Sales Coordinator

Floor Xpert Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading flooring company in Singapore is seeking a Sales Coordinator to support the Sales team in delivering excellent customer service. The role involves collaboration with various teams, managing customer orders, and using analytical skills to enhance operational processes. Candidates should have a diploma in Administration or Business Studies, along with proficiency in MS Office and Excel, and at least 2 years of experience.

Qualifications

• 2 years of working experience in a relevant field.
• Strong analytical and calculation skills.
• Effective communication skills and a team player.

Responsibilities

• Collaborate with internal teams to resolve customer issues efficiently.
• Manage daily customer orders to meet specifications.
• Establish excellent customer relations and analyze feedback.
• Compile data for operational improvement.

Skills

Coordination

Analytical skills

Communication

Time management

Education

NITEC/Diploma in Administration or Business Studies

Tools

MS Office

Excel

Job description

The Role:

As a Sales Coordinator, you will play a critical role in providing a helping hand to the Sales team to deliver the highest service standard to our customers. This role will enable you to improve on your critical skills such as coordination, patience and going above and beyond in all tasks and situations. You will be joining a team of energetic and hardworking colleagues in a dynamic environment which offers you the opportunity to play a vital role and make a difference in the Company. You will gain insights into the flooring industry with the opportunity to build a career experience with one of the top flooring companies in Singapore.

Job Description:

• Collaborate with internal teams such as Sales, Planning and Warehouse to address and resolves customer issues and requests efficiently.

• Manage daily customer orders by receiving, and processing ordersto ensurecompliance with customer specifications and meeting organization service standard timeline.

• Establishes excellent customers relations and becoming an expert in collecting and analysing customer’s feedback to improve organizational processes.

• Compiling data and transforming it into useful information for the improvement of operational processes.

Requirements:

• NITEC/Diploma in Administration or Business Studies.

• Proficient in MS Office and Excel.

• At least 2 years of working experience.

• Strong analytical and calculation skills.

• Excellent coordination and time management skills.

• Effective communication skills and a team player.