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Changi Cove Hotel is seeking a Sales & Marketing Support professional to enhance sales efforts and facilitate client engagement. Responsibilities include managing sales leads, supporting marketing initiatives, and maintaining client databases. Ideal candidates are excellent communicators, organized, and able to thrive in a dynamic environment. Whether you're a fresh graduate or have experience in hospitality, your skills can help us succeed.
Responsibilities:
· Support the Sales & Marketing team to achieve sales targets and distribute sales leads promptly.
· Manage the sales hotline, responding to calls and emails according to brand standards.
· Generate reports efficiently and on time by maximizing the use of the sales system (Delphi)
· Assist with event coordination, site inspections and tours to showcase the hotels facilities
· Assist in collecting and reporting market and competitive data.
· Maintain accurate sales records and client database management.
· Provide administrative support, including managing of sales documents, requisitions and claims, stock control of sales collateral and coordinating with other departments on sales-related matters
· Stay updated on industry trends, support direct marketing activities, and attend networking events to identify new business opportunities when required
· Perform any other ad-hoc duties assigned by the reporting officer or supervisor
Requirements:
· Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members
· Strong organizational and multitasking abilities
· Ability to work independently and as part of a team, adapting to a fast-paced and dynamic work environment
· Proficient in Microsoft Office applications
· Fresh Graduates are welcome
· Education and/or experience in Hospitality is a plus