Sales Coordinator

TURBO ONE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a sales support individual to coordinate customer inquiries and provide comprehensive assistance in sales. This role is ideal for fresh graduates, offering training and a positive work environment in a progressive company culture. You will handle quotations, order processing, and post-sales activities while developing communication skills through client interactions and business trips.

Benefits

Great learning and training opportunities

Progressive work culture & 5 days work week

Work life balance and harmony working environment

Qualifications

• Fresh graduates are welcome.
• Positive learning attitude is essential.
• Preferred languages: English, Bahasa Indonesia, and Mandarin.

Responsibilities

• Respond to customer inquiries via email, telephone, and other channels.
• Prepare and follow up on sales quotations.
• Offer post-sales support to ensure customer satisfaction.

Skills

Customer Service

Sales Support

Communication Skills

Order Processing

Education

Diploma level

Job description

Key Responsibilities:

• Respond to daily customer inquiries through various communication channels including email, telephone, Skype, WhatsApp, and others.
• Coordinate sales-related requests such as stock availability checks, delivery arrangements, and price quotations, in accordance with defined sales authorization limits and pricing guidelines.
• Prepare, issue, and follow up on quotations (verbal and written) to secure orders or understand the reasons for lost opportunities.
• Provide comprehensive sales support, including:
  Preparing quotations and sales orders
  Order processing and tracking
  Payment follow-up and purchase order (PO) management
  Coordination with overseas suppliers
  Shipment and delivery arrangement
  Issuance of delivery orders (DO) and invoices
  Generating monthly sales reports
• Collaborate with internal departments and act as a customer liaison to ensure timely resolution of inquiries and issues.
• Offer post-sales support to ensure customer satisfaction and long-term relationship building.
• Assist the Sales Manager with daily operations and perform various administrative tasks.
• Opportunity to visit customers and attend business trips to build client relationships and enhance sales and communication skills.
• Carry out ad hoc duties as assigned by management.

Requirements

• Fresh graduate are welcome
• Diploma level
• Positive learning attitude
• Preferred languages: English, Bahasa Indonesia, and Mandarin (both spoken and written)

Company Culture:

• Great learning and training opportunities
• Progressive work culture & 5 days work week
• Work life balance and harmony working environment