Sales Coordinator

KECK SENG HOTEL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hotel in Singapore is seeking an Administrative Support to assist the Sales Department. The role involves generating business reports, coordinating inquiries, maintaining records, and ensuring efficient operations within the sales team. Ideal candidates are detail-oriented and possess a degree in Business or Hospitality, with proficiency in hotel management systems. Experience in hotel sales is advantageous, but fresh graduates are encouraged to apply.

Qualifications

• 1-2 years’ experience in hotel sales or administrative support roles is preferred.
• Strong knowledge of hotel systems, particularly OPERA and Micros.
• Excellent communication skills and detail-oriented.

Responsibilities

• Provides administrative support to the Sales Department.
• Ensures high standard of administration by maintaining proper client records.
• Handles direct inquiries and distributes sales leads to Managers.

Skills

Organizational skills

Analytical skills

Communication

Problem-solving skills

Education

Diploma or Degree in Business Administration

Diploma or Degree in Hospitality Management

Diploma or Degree in Sales

Tools

PMS/POS platforms

Microsoft Excel

Job description

BASIC FUNCTION

Provide administrative support generating business reports, month end report for the hotel and implementing all sales activities handling sales inquiries

DUTIES & RESPONSIBILITIES

• Providing administrative support to Sales Department.
• Processes in-coming correspondence, and ensure that correct information is disseminated to all relevant parties to ensure prompt follow-up from the sales team
• Ensures high standard of administration in the department by maintaining proper client records and profile on the database
• Checking leads received from Marriott Channels – MI Leads, CI/TY, Cvent, MarRFP & Other source and disseminates to the respective Manager in-charge to follow-up
• Maintains and controls department stocks and ensure a sufficient supply of all collateral materials
• Maintains direct sales involvement in handling customer’s enquiries and leads
• Performs other related duties and special projects as and when assigned by the Director of Sales & Marketing
• Follow up on weekly and monthly report from Sales person
• Handling direct inquiries and distributes sales leads to the respective Manager
• Work in line with business needs
• Perform any other duties assigned by the Management

JOB REQUIREMENTS

• Diploma or Degree in Business Administration, Hospitality Management, Sales, or a related field.
• 1–2 years’ experience in hotel sales, events coordination, or administrative support roles. No experience is welcomed to apply as well.
• Strong knowledge of hotel systems and software, particularly PMS/POS platforms (e.g., OPERA, Micros).
• Proficient in Microsoft Excel and capable of preparing accurate sales reports and tracking metrics.
• Detail-oriented with strong organizational, analytical, and problem-solving skills.
• Familiar with internal processes related to sales, contract management, and revenue tracking.
• Excellent communication skills with the ability to coordinate effectively across departments.
• Experience with Marriott systems and handling Marriott Bonvoy points is an advantage.