Sales Coordinator

KIM SOON LEE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

KIM SOON LEE PTE LTD is seeking a Customer Service Assistant/Executive to support our Sales Team and ensure smooth operations through effective coordination with clients and internal departments. The ideal candidate should possess multi-tasking abilities, be meticulous and service-oriented, preferably with knowledge in transportation. Responsibilities include handling customer orders, providing job progress updates, and performing administrative tasks. Join a dynamic team that values effective communication and teamwork.

Qualifications

• Able to Multi-task and work in a fast-pace environment.
• Meticulous and service-oriented.
• Preferably knowledge and experience in transportation.
• Team player who is able to communicate and work effectively with other team members.

Responsibilities

• To support Sales Team in coordinating with daily job flow.
• Handle calls/emails from clients and process customers' orders.
• Provide real-time updates on job progress into Transport Management System.
• Coordinate with customers to ensure smooth delivery.
• To provide customers with real-time updates.
• Work with various departments to promptly resolve customer needs.
• To close job upon completion and process billing.
• Perform Administration duties such as filing, etc.
• Perform ad hoc duties as assigned.

Skills

Multi-tasking

Service-oriented

Team player

Communication

Job description

Customer Service Assistant/ Executive

*Need to work alternate Saturday.

Job Responsibilities:

• To support Sales Team in coordinating with daily job flow
• Handle calls/emails from client and to process customers' orders
• Provide real time updates on job progress into Transport Management System
• Coordinate with customer to ensure smooth delivery
• To provide customer with real time updates
• Work with various departments to promptly resolve customer needs
• To close job upon completion and process billing
• Perform Administration duties such as filing, etc.
• Perform adhoc duties as assigned

Job Requirements:

• Able to Multi-task and work in a fast-pace environment
• Meticulous and service-oriented
• Preferably knowledge and experience in transportation
• Team player who is able to communicate and work effectively with other team members