Sales Coordinator

BENEL SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic company in Singapore is looking for a Sales Coordinator to manage order processing and customer inquiries. The selected candidate will issue quotations, track sales orders, and help resolve customer issues effectively. With a strong focus on organizational skills and experience in using ERP systems, this role requires at least 2 years of experience in sales coordination to ensure high standards of accuracy and timely delivery.

Qualifications

• At least 2 years experience in Sales Coordination.
• Experience in using ERP System eg SAP/Oracle.
• Strong verbal and written communication skills.

Responsibilities

• Issue quotations, process sales orders, and monitor orders for prompt fulfilment.
• Respond to customer enquiries and resolve issues related to orders.
• Plan delivery routes and manage the schedule for deliveries.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Tools

ERP System (SAP/Oracle)

Job description

Job responsibilities

• Issue quotations, process sales orders, sample orders, service orders accurately and in a timely manner.
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.
• Respond quickly and efficiently to all incoming enquiries by phone and email
• Assist in resolving incoming customers’ issues relating to orders.
• Plan local delivery routes and manage day-to-day delivery schedule
• Prepare delivery and invoicing documents for daily deliveries.
• Submit invoices to customers via email or through online portals

Job requirements

• At least 2 years experience in Sales Coordination
• Experience in using ERP System eg SAP/Oracle
• Strong verbal and written communication skills
• Good organizational and time management skills to meet deadlines
• High attention to detail and accuracy
• Ability to work both independently and part of a team