Pre-Sales China Digital Marketing 20-September-2026

TDCX; Singapore; On-site; SGD 45,000 - 73,000; Full time

Benefits offered by this job

Remuneration

Medical coverage

World-class workspaces

Learning & development

Flexible working

Public transport access

Global company

Recognition programs

Mentoring from experts

Job summary

TDCX is a Singapore-headquartered global BPO leader seeking a results-oriented professional to support digital marketing client growth in Singapore. You will reach prospective advertisers by phone and email, assess suitability, and coordinate with the right teams to service them.

You will help plan business events, set clear expectations, and drive customer satisfaction while contributing to our quality management and continuous improvement efforts.

Qualifications

• Bachelor's degree in any field.
• 2 years of related field experience preferred; fresh graduates are welcome.

Responsibilities

• Reach prospective advertisers through phone and email.
• Assess advertiser needs to determine fit for Digital Marketing client.
• Conduct a Needs Assessment to assign the right team.
• Route customers to the appropriate team or set follow-ups.
• Assist with planning business events and executing them.
• Set clear expectations to ensure customer satisfaction.
• Engage in direct outreach until decision makers are reached.
• Contribute to continual improvement of the Quality Management System.

Skills

Strong communication

Sales mindset

Creative thinking

English proficiency

Education

Bachelor's degree (any field)

Job description

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
• Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
• Route customer to the appropriate team either by setting a follow-up appointment with a sales rep or routing the opportunity through systems as required.
• Be involved in various types of activities such as planning business events and implementing them.
• Set reasonable and clear expectations that lead to satisfied customers
• Sending out direct mails and following up over the phone until decision makers are reached or maximum numbers of contact attempts have been reached.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Successful track record in directly driving business, highly motivated
• Is passionate about sales and has a genuine interest for online marketing
• Creative mindset and good understanding of client’s needs.
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com .

Job Segment: Pre-Sales, BPO, Quality Manager, Interactive Marketing, Online Marketing, Sales, Operations, Quality, Marketing