This gig is all about achieving agreed sales targets by identifying and gaining new members and ensuring complete member satisfaction in all interactions.
A day in the life of...
Identify and gain new members through a sustained approach to daily activities including cold calling, retention calling, outreach and following up referrals and leads.
Understand each prospect’s objectives, buying criteria and decision making processes and form genuine and long-term relationships.
Create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don’t incur any bumps in their first attendance.
Leverage your personality to create a culture where the community becomes raving fans.
Ensure all interactions are warm, queries are answered and feedback and complaints handled effectively.
Regularly report activity levels and projections.
Stay on top of sales admin to ensure seamless administrative processes.
Advocate safety and ensure an overall safe environment for members and team members.
To land this gig... and your ongoing mindset
You have 1 year of relevant experience and flexibility to work a non-traditional schedule.
You know what it's like to thrive and exceed performance targets.
You're a superhero at building rapport and everlasting relationships.
You love to create meaningful moments for people.
You know what it’s like to work with a high-profile consumer brand and the value of a well-oiled machine.
You may also have some retail or hospitality sector experience. A+ for you.
You are people-focused.
You’re warm, honest, and genuine.
You get a kick out of creating unexpected experiences that make people go wow! Going over and above to deliver impeccable customer service makes you feel warm and fuzzy inside.
You listen intently.
You speak eloquently.
You are driven. You’re perceptive, you ask questions, and you strive to understand.
You enjoy solving problems. You don’t get flustered easily.