Sales Co-ordinator

Key Responsibilities:

• Support and manage day-to-day sales operations, including processing quotations, sales orders, purchase requisitions, delivery orders, and invoicing.
• Maintain accurate sales records and generate reports as required.
• Handle customer inquiries via email and phone, providing information about products. Respond promptly to customer inquiries and manage all incoming queries, issues, or grievances with patience, positivity, and professionalism.
• Obtain costing from procurement, suppliers, or internal sources, and submit quotations and other related documents to customers promptly.
• Proactively update customers on their order status, ensuring timely delivery and accurate tracking.
• Handle orders by phone, email, or mail and check that the orders have the correct prices, discounts, and product numbers.
• Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Perform sales administration duties accurately and on time, including proactive follow-up of quotations, developing, supporting, and preparing sales documentation.
• Complete other sales administrative duties assigned by the operation manager from time to time when necessary.

Requirements / Qualifications:

• GCE ‘O’ Level / Diploma in any field.
• Minimum 1 year of experience in sales.
• Possess a positive attitude and good interpersonal and communication skills.
• Ability to work independently as well as in a team.
• Basic knowledge of SAP is advantageous.
• Ability to multitask, work in a fast-paced environment, and meet deadlines.
• Mandarin-speaking candidates are preferred to serve Mandarin-speaking clients.
• Entry-level candidates or candidates with little experience are welcomed to apply.
• Preference for candidates with a good attitude and willingness to learn.
• Computer literacy.
• Working days: 5 (Mon-Fri).

The Talent People 24C2589