Sales & Client Relations (Exec / Senior Exec / Assistant Manager)

WOOPA TRAVELS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading travel agency in Singapore is hiring a Sales & Customer Relations Executive. The ideal candidate will be passionate about educational tours, possess excellent communication skills, and thrive in a dynamic sales environment. Responsibilities include managing sales inquiries, booking tours, and collaborating with the operations team to ensure exceptional client experiences.

Qualifications

• Excellent communication and interpersonal skills required.
• Strong organizational and time management abilities.
• Experience working in a fast-paced environment considered a plus.

Responsibilities

• Handle sales inquiries and bookings for tours.
• Prepare sales quotes and proposals.
• Generate sales leads through outreach and follow-ups.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Ability to work in dynamic environment

Proficiency in CRM software

Passion for culture

Job description

About Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

We are seeking a motivated and customer-focused salesperson to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Job Description

• Handling of sales enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture
• Willing to learn