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A leading retail company is seeking a Retail Management Trainee at Changi Airport Terminal 1. This role involves assisting in daily sales, providing excellent customer service, managing inventory, and supporting the store manager. Candidates should have sales experience and a strong passion for retail. The position offers a competitive salary, training opportunities, and generous performance bonuses.
Job Description for Retail Management Trainee
Job Overview
Join our Retail Management Trainee Program and start your career journey at Changi Airport Terminal 1! Here, you will gain in-depth frontline retail experience, learn comprehensive retail operation knowledge and management skills, and grow rapidly into an outstanding retail management professional, working with us to create an exceptional airport retail experience.
Key Responsibilities
Assist the store in achieving daily sales targets; proactively introduce product features, advantages, and relevant promotions to customers to boost personal and store sales performance.
Provide enthusiastic, thoughtful, and professional customer service; patiently address customer inquiries, handle complaints and suggestions to ensure customer satisfaction and maintain good customer relationships.
Participate in store inventory management, including goods receipt, inspection, shelving, and stocktaking, to ensure accurate inventory counts, standardized product displays, and timely feedback on stock shortages or overstock.
Learn and familiarize yourself with store operational processes, including cashier operations, document handling, and shift handover, to ensure smooth daily store operations.
Assist the store manager in daily store management, such as staff scheduling, environmental sanitation maintenance, and equipment inspection, to ensure compliance with operational standards.
Participate in the planning and execution of promotional activities; actively collaborate with the team to promote events, attract customer attention, and enhance activity effectiveness.
Monitor market trends and competitor dynamics; promptly feedback relevant information to the store manager to support store business decisions.
Attend various training courses organized by the company to continuously improve sales skills, product knowledge, and management capabilities, preparing for future management roles.
Job Requirements
Possess certain sales experience; familiar with basic operational models of the retail industry, with a proven track record of good sales performance preferred.
Excellent communication and interpersonal skills, able to accurately understand customer needs and communicate effectively.
Strong team spirit, able to actively collaborate with team members to complete tasks.
Strong passion for the retail industry, with a strong sense of professionalism and ambition, and a desire for long-term development in the retail sector.
Serious and responsible work attitude, proactive, able to withstand certain work pressure, and adapt to a fast-paced working environment.
Basic computer operation skills, proficient in using office software and store sales systems.
Able to accept morning, afternoon, and night shifts, with a 40-hour workweek on a 5-day schedule.
Salary and Benefits
Basic salary: SGD 2,000 - 4,000 per month, plus commission. Salary is linked to personal performance, with more efforts leading to higher earnings.
Working hours: Implement morning, afternoon, and night shifts, with a 40-hour workweek on a 5-day schedule, ensuring a reasonable balance between work and rest.
Transportation benefits: Provide shuttle bus services to facilitate employees' commuting.
Holiday benefits: Enjoy paid annual leave, public holidays, etc., allowing ample time for relaxation.
Training opportunities: The company offers a comprehensive training system, including induction training, on-the-job training, and management skills training, to help employees enhance professional capabilities and overall quality.
Performance bonus: Generous performance bonuses based on individual and store performance to motivate employees to achieve better results.
Other benefits: Enjoy medical insurance, employee discounts, and other benefits in accordance with company regulations.
Work Location
Changi Airport Terminal 1