SALES ASSOCIATE- NEX SINGAPORE- RPT

Navy Exchange Service Command; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail organization in Singapore is seeking a Sales Associate to enhance customer engagement and sales performance. You will be responsible for assisting customers, maintaining store appearance, and conducting inventory processes. The ideal candidate should possess strong communication skills and basic product knowledge. The position requires a high school diploma or equivalent, and no prior retail experience is necessary. Flexibility to work various hours is essential.

Qualifications

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Ability to read, write, and interpret instructional documents.

Responsibilities

• Proactively engage with customers and direct them to merchandise.
• Maintain store appearance and assist with inventory processes.
• Use a Point-of-Sales system for cash exchanges.

Skills

Customer service engagement

Strong interpersonal skills

Basic math functions

Ability to multi-task

Education

High school graduate or equivalent

Job description

Job Description

SALES ASSOCIATE- NEX SINGAPORE- RPT

Job Number

250003K1

Primary Location

Other Locations

Organization

Singapore Pay Range: 15.00 (Minimum based on experience)

MUST BE SOFA (STATUS OF FORCES AGREEMENT) SPONSORED IN ORDER TO APPLY. THIS POSITION IS NOT OFFERING SOFA SPONSORSHIP.

Job Summary

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Responsibilities

• Customer Service: Proactively engage and make a connection with customers, asking questions and listening to customer needs, directing them to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card, and providing premier customer service.
• Cooperate and build positive inclusive and respectful relationships, taking accountability for own actions and outcomes.
• Maintain store appearance.
• Sales: Cross‑sell products and know layout of the store; make suggestions to customers on latest trends and current promotions based on individual needs; upsell products; learn product features, keep up with trends, leveraging company tools and technology to confidently provide product knowledge specs.
• Use a Point‑of‑Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards; handle cash, count money and return accurate amounts to customer.
• Complete various forms of paperwork, reports and reconciliation.
• Inventory: Be the keeper of merchandise, complete all inventory processes, ensure merchandise is properly checked in and accurately ticketed; may participate in periodic inventories.
• Dependability: Adhere to assigned work schedule; accurate and complete follow‑through on work assignments; perform other duties as assigned.

Qualifications

• Product Knowledge: Basic knowledge of products and merchandise.
• Experience: Retail experience preferred but not required.
• Communication Skills: Strong interpersonal and communication skills; ability to read, write and interpret instructional documents; communicate with customers, peers and management; telephone etiquette.
• Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
• Reasoning Ability: Ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business; work as part of a team and take initiative independently.
• Physical Demands: Constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours; occasional stooping, kneeling, crouching, climbing ladders; vision abilities include close vision, color vision, depth perception and ability to adjust focus; lifting at least 25 lbs up to 50 lbs; work indoors or outdoors.

Other Skills

Enthusiastic, friendly and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

No experience required. High school graduate or equivalent preferred.

Documents Required

• Valid Passport with valid SOFA stamp
• Command Sponsorship Letter or Family Entry Approval Letter
• Proof of SSN, if applicable
• Permanent Duty Orders, if applicable
• Prior Military Service Members must also bring copy of DD214.