Sales Associate - MBS

PRADA; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PRADA Group seeks a Store Professional in Singapore to excel in luxury retail, drive sales, and deliver an outstanding brand experience. You will engage with customers, manage VIP clients, and contribute to store goals in a fast-paced, international environment.

Join a premier luxury house known for excellence and innovation, where presentation, client relationships, and meticulous CRM and stock management are valued highly.

Qualifications

• Excellent customer service and selling skills.
• Ability to engage VIP clients and build relationships.
• Strong product and brand knowledge.

Responsibilities

• Business Development: Achieve individual objectives and contribute to store objectives.
• Client Management: Ensure superior customer service and build relationships with new and VIP customers.
• CRM: Capture customer data consistently and nurture long-term relationships.
• Operations: Manage stock, backroom, and visual merchandising in line with company standards.

Skills

Customer service

Selling skills

Brand ambassador

VIP clienteling

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Business Development

• Achieve individual objectives and contribute to the achievement of store objectives.
• Strive to always increase brand and product knowledge.
• Master selling skills to satisfy customer needs.
• Take action to maximize the sales opportunity on all categories.

Client Management

• Ensure superlative customer service standards, in order to meet customer expectations.
• Act as brand ambassador to build relationships with new customers and VIP clientele.
• Deliver the ultimate the brand’s experience to increase customer loyalty.
• Solve customer complaints in a professional and positive manner, always offering follow up.

CRM

• Capture customer data all the time.
• Proactively take possible actions to maintain a long term relationship with customers.
• Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures.
• Ensure store presentation and visual merchandising standards are maintained according to company directives.

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Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.