Sales Associate, Kate Spade (Takashimaya)

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose:

Contribute to achieving store goals in sales, productivity, and service by utilizing selling skills and service training. You will be responsible for meeting store sales and productivity goals and delivering service that meets or exceeds expectations. You represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customer needs are consistently exceeded.

The successful individual will leverage their proficiency to...

1. Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity. Tailor approach to different customers by reading cues.
2. Build long-term relationships with clients, such as loyalty program (Clienteling).
3. Service all customers according to the Kate Spade approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor.
4. Participate as a team member and encourage the team to meet and exceed performance standards.
5. Consistently use Kate Spade communication tools to remain informed of individual performance, store performance, and company information.

The accomplished individual will possess...

1. Passion for the retail and service industry.
2. Retail experience may be considered for senior positions.
3. Excellent client service and communication skills.
4. Comfortable with a flexible work schedule to meet the needs of the business, including nights, weekends, and holidays.