Sales Associate I Lux. Jewelry

Peoplebank Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading luxury jewellery brand is seeking a Sales Associate to provide exceptional customer experiences. This role focuses on building relationships with clients and delivering top-tier service in a boutique environment. Ideal candidates will have retail experience, especially in luxury sectors, and a passion for storytelling through products.

Qualifications

• 1-2 years retail experience, preferably in luxury or jewellery.
• Exceptional service delivery and storytelling passion.
• Strong communication skills and polished appearance.

Responsibilities

• Deliver luxury shopping experiences with in-depth product knowledge.
• Achieve sales targets through effective cross-selling and upselling.
• Maintain store presentation and conduct accurate transactions.

Skills

Customer engagement

Storytelling

Relationship building

Impeccable service

Job description

About The Client:The first brand in the world to successfully produce culturedjewellery and is globally renowned for its exquisite craftsmanship and timeless jewellery. With a commitment to elegance, heritage, and superior service,the client continues to set the global standard for jewellery.

Role Summary: As a Sales Associate, you will serve as a brand ambassador and provide a refined, personalised experience to every client. Your role is essential in driving boutique performance through customer engagement, storytelling, and relationship building.

Key Responsibilities:

• Deliver a luxury-level shopping experience to clients by demonstrating in-depth product knowledge and impeccable service
• Build and nurture long-term relationships with new and returning clientele, including VIP customers
• Achieve individual and store sales targets through effective cross-selling and upselling techniques
• Maintain store presentation, visual merchandising, and cleanliness to reflect Mikimoto’s brand standards
• Handle transactions with accuracy and discretion, including POS, invoicing, and wrapping
• Participate in stock management, including receiving, replenishing, and cycle counting
• Support boutique operations, clienteling efforts, and event preparations
• Stay up-to-date on brand history, craftsmanship, and new collection launches to confidently educate customers

Requirements:

• Minimum of 1–2 years’ retail experience, preferably in luxury, jewellery, or premium fashion
• Passionate about delivering exceptional service and storytelling through products
• Well-groomed, polished, and professional appearance with strong communication skills
• Comfortable working in a fast-paced, boutique-style environment with high service standards
• Willingness to work retail hours, including weekends and public holidays

Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA License Number, 08C5248