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A luxury coffee house is looking for a brand ambassador to represent its premium offerings. The role involves engaging with customers, conducting product demos, and achieving sales targets while providing exceptional customer service. Candidates should have a passion for coffee and experience in retail sales, preferably within the luxury sector. This position offers a chance to combine sales skills with a love for gourmet coffee.
About The Position:
Serve as a brand ambassador for a premium coffee house, driving sales of coffee capsules, machines, and accessories through expert guidance, persuasive demos, and exceptional customer service.
Key Responsibilities:
Welcome customers, assess their taste preferences, and recommend capsule blends and machines that best fit their lifestyle.
Conduct compelling hands-on demos showcasing machine operation, including brewing options and capsule compatibility.
Consistently meet or exceed individual and boutique sales targets for all product categories and accessories.
Maintain store presentation standards—restock displays, manage inventory, operate POS, handle cash/transactions, update CRM daily, and support opening/closing procedures.
Requirements:
At least 2years in retail sales, preferably in luxury, fine foods, or hospitality
Demonstrates strong communication, empathy, and attention to detail
Passionate about coffee and eager to educate customers
EA Personnel: R25129408
EA Licence: 22C1376