Sales Associate

LANE CRAWFORD (SINGAPORE) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious fashion brand, Alice + Olivia, is seeking a full-time Sales Associate to provide exceptional customer service and support store operations. The ideal candidate is energetic, has a strong customer service orientation, and is passionate about the luxury retail industry. Joining our team means contributing to a dynamic and creative environment while enjoying attractive benefits including guaranteed commission, career development opportunities, and product discounts.

Benefits

Guaranteed commission for the first 3 months

Up to 15 days annual leave

Medical and dental benefits

Accessible working location

Opportunities for career development

Comprehensive training programs

Discounts on products

Qualifications

• 2 years of fashion retail experience required.
• Passion for luxury retail and product knowledge.
• Energetic, outgoing personality and professionalism.

Responsibilities

• Provide exceptional customer service and support store operations.
• Achieve personal and store sales goals.
• Maintain and update client information and relationships.

Skills

Customer Service Orientation

Communication Skills

Interpersonal Skills

Relationship Building

Education

Nitec, 'N' Level or above

Job description

About the role
This full time Sales Associate position is for Alice + Olivia, a globally renowned contemporary fashion brand celebrated for its bold designs and empowering style. Rest assured, your role will be directly with Alice + Olivia, contributing to the creativity, innovation, and excellence that define our brand.

What you'll be doing
In this role, you will be responsible for providing exceptional customer service and supporting the overall operations of the store.

• Accountable for reaching personal sales goals and contributing in achieving the store goal

• Utilize company selling tools to ensure customers receive excellent customer service

• Maintain current product knowledge and utilize it to maximize daily sales

• Accountable for maintaining and updating client books with detailed information on customers

• Develop and maintain client relationships

• Ensure image and grooming standards are professional and reflective of the brand. Maintain company visual standards at all times.

• Handle daily store operations

• Provide support in-store operations, including sales, inventory movements, etc.

• Comply with all point of sale policies and procedures
  

What we're looking for

• A brand ambassador who is energetic and has an outgoing and friendly personality

• Strong customer service orientation and the ability to provide a seamless shopping experience

• Ability to establish and maintain long term relationships with customers through offering impeccable customer care

• Excellent communication and interpersonal skills while maintaining a professional attitude

• Provides support to in-store operations, including sales, inventory movements, etc.

• Passion for the luxury retail industry and knowledge of high-end products and trends

• Willing to work during weekends and public holidays

• Nitec, 'N' Level or above

• Immediate availability or on short notice is highly preferred

• 2-years in fashion retail experience

What we offer
We are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary package, we offer a range of benefits, including:

• Guaranteed commission for the first 3 months of employment

• Annual leave of up to 15 days

• Medical and dental benefits

• Accessible working location (i.e. near MRT)

• Opportunities for career development and advancement

• Comprehensive training programs

• Discounts on our products