Sales Associate

Alice and Olivia (Singapore) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Alice + Olivia, a leading luxury fashion brand, is seeking a passionate Sales Associate to join their team. The role involves delivering exceptional customer service, achieving sales goals, and fostering long-term client relationships. Ideal candidates will possess a strong background in retail fashion, excellent communication skills, and a commitment to embodying brand standards. This is an exciting opportunity to excel in a dynamic retail environment.

Qualifications

• 2 years of fashion retail experience.
• Immediate availability or on short notice preferred.
• Energetic and outgoing personality.

Responsibilities

• Provide exceptional customer service.
• Maintain and update client books.
• Handle daily store operations.

Skills

Customer service orientation

Communication skills

Interpersonal skills

Sales skills

Relationship building

Education

Nitec, 'N' Level or above

Job description

About the role
This full time Sales Associate position is for Alice + Olivia, a globally renowned contemporary fashion brand celebrated for its bold designs and empowering style.

What you'll be doing
In this role, you will be responsible for providing exceptional customer service and supporting the overall operations of the store.

• Accountable for reaching personal sales goals and contributing in achieving the store goal

• Utilize company selling tools to ensure customers receive excellent customer service

• Maintain current product knowledge and utilize it to maximize daily sales

• Accountable for maintaining and updating client books with detailed information on customers

• Develop and maintain client relationships

• Ensure image and grooming standards are professional and reflective of the brand. Maintain company visual standards at all times.

• Handle daily store operations

• Provide support in-store operations, including sales, inventory movements, etc.

• Comply with all point of sale policies and procedures
  

What we're looking for

• A brand ambassador who is energetic and has an outgoing and friendly personality

• Strong customer service orientation and the ability to provide a seamless shopping experience

• Ability to establish and maintain long term relationships with customers through offering impeccable customer care

• Excellent communication and interpersonal skills while maintaining a professional attitude

• Provides support to in-store operations, including sales, inventory movements, etc.

• Passion for the luxury retail industry and knowledge of high-end products and trends

• Willing to work during weekends and public holidays

• Nitec, 'N' Level or above

• Immediate availability or on short notice is highly preferred

• 2-years in fashion retail experience