Sales Assistant / Sales Support

Calmic Hardware Trading Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hardware trading company in Singapore is seeking a Customer Service & Sales Support Executive to join their dynamic team. Responsibilities include handling customer inquiries, generating quotations, and managing stock. This role welcomes fresh Polytechnic graduates and offers a supportive work environment with opportunities for career growth and work-life balance.

Benefits

Supportive work environment

5-day work week

Career growth opportunities

Qualifications

• Diploma from a Polytechnic or ITE is a plus; fresh graduates are welcome.
• Experience in hardware, retail, or customer service is an advantage.

Responsibilities

• Handle customer inquiries and maintain strong customer relationships.
• Generate quotations and assist in upselling products.
• Place stock orders and coordinate deliveries.
• Prepare and maintain sales reports.
• Collaborate with team members for seamless operations.

Skills

Strong communication skills

Customer-first mindset

Basic knowledge of Microsoft Office

Problem-solving ability

Team player

Time management skills

Sales confidence

Education

O Level or N Level certificate

Diploma from a Polytechnic or ITE

Job description

Join Our Growing Team! Customer Service & Sales Support Executive
Jalan Besar Area | 5-Day Work Week | Polytechnic Fresh Graduates Welcome!

Are you enthusiastic, proactive, and customer-focused? We're looking for a Customer Service & Sales Support Executive to join our dynamic team. Whether you're experienced or a fresh graduate from a Polytechnic, this is a great opportunity to kickstart or grow your career in a supportive environment.

What You'll Enjoy:

• Supportive Work Environment – Join a positive, team-oriented workplace with a great boss and friendly colleagues.

• Work-Life Balance – Enjoy a 5-day work week (Monday to Friday) with your weekends free.

• Career Growth & Benefits – Gain access to career development opportunities and competitive staff benefits.

Your Key Responsibilities:

1. Customer Service

• Handle customer inquiries via email, offering accurate product information and helpful recommendations.

• Prepare and send quotations based on customer requirements.

• Maintain strong customer relationships to drive retention and satisfaction.

• Gather and relay customer feedback to improve service and sales performance.

2. Sales Support

• Generate and manage quotations, delivery orders (DOs), and invoices.

• Assist in upselling and cross-selling suitable products.

• Follow up with customers to close sales and ensure smooth transactions.

• Coordinate with the sales and finance teams on order fulfillment and payments.

• Support any ad hoc duties assigned by management.

3. Stock Management

• Place stock orders and coordinate timely deliveries.

• Assist with receiving, unpacking, and organizing stock.

4. Administrative Tasks

• Prepare and maintain accurate sales reports and documentation.

5. Team Collaboration

• Work closely with team members to ensure seamless daily operations.

• Report issues or challenges to your supervisor promptly.

Minimum Qualifications & Skills:

• Education:

• At least an ‘O’ Level or N-Level certificate.

• Diploma from a Polytechnic or ITE is a plus (fresh graduates are welcome to apply!)

• Experience:

• Experience in hardware, retail, or customer service is an advantage but not a must.

• Language:

• Proficiency in English and Mandarin to communicate with a diverse customer base.

• Skills:

• Strong communication and interpersonal skills

• Basic knowledge of Microsoft Excel, Word, and email platforms

• Customer-first mindset with problem-solving ability

• Team player with a willingness to learn

• Good organizational and time management skills

• Confidence in sales-related activities like upselling and cross-selling

Ready to Apply?
If you're excited to be part of a friendly and growing team, send us your resume today! We look forward to meeting you.