Sales Assistant / QS

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in acoustic solutions is seeking a Sales Support role to assist the Sales Manager with daily client inquiries and quotes. This position requires effective communication and collaboration with the team to meet sales targets while ensuring customer satisfaction through detailed product knowledge and responsive service.

Qualifications

• Ability to work under stress and adapt to changing demands.
• Strong communication skills with a focus on customer interaction.
• Team-oriented mindset, supporting sales and marketing teams.

Responsibilities

• Assist Sales Manager with client enquiries and daily quotations.
• Provide information on acoustic panel features and customization.
• Process sales orders, maintain CRM records, and generate reports.

Skills

Customer service

Communication

Collaboration

Data entry

Job description

Assist Sales Manager in daily quotes and attend to enquiries from Client.

• Understanding customer needs: Ascertaining client requirements for acoustic solutions, including space type, desired noise reduction, aesthetic preferences, and budget.
• Product knowledge: Providing detailed information about Pepperwall's acoustic panels, their features, benefits, materials, and customization options.
• Recommending solutions: Guiding customers in selecting the most suitable acoustic panels and solutions for their specific needs.
• Presenting samples: Assisting customers with reviewing and selecting product samples.
• Handling inquiries: Answering questions about products, pricing, lead times, installation, and company policies.
• Processing transactions: Assisting with sales orders, quotations, and potentially processing payments or coordinating with accounting.
• Addressing concerns: Handling customer feedback, complaints, or issues in a professional and timely manner. Data entry: Maintaining accurate customer and sales records in a CRM system.
• Reporting: Assisting with generating basic sales reports or tracking inquiries.
• Scheduling: Helping to schedule appointments for sales managers or consultants.
• Communication: Acting as a liaison between clients and the sales team, ensuring timely follow-ups.

Team Collaboration:

• Supporting sales team: Working closely with sales executives or managers to achieve sales targets.
• Sharing insights: Providing feedback on customer trends and common inquiries to the sales and marketing teams.
• Able to work under stress