Sales - Applied Commerce & Gen AI Engineering Program Manager

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish!

Why Apple? At Apple, we believe our products begin with our people. By hiring a diverse team we drive creative thought. By giving that team everything they need we drive innovation. By hiring incredible engineers we drive precision. And through our collaborative process we build memorable experiences for our customers!

The WW Channel Strategy & Operations (CSO) focus on developing and deploying worldwide sales programs and best practices to deliver the best customer experience in the Channel, and drive Apple Channel sales. With deep functional expertise in digital, physical and people enablement spaces, WW CSO closely collaborates with many cross-functional teams at both WW and regional levels.

We are looking for a highly motivated and experienced AI Engineering Program Manager to join the Applied Commerce & Gen AI Team and drive our AI product initiatives. The ideal candidate has a blend of commerce domain knowledge, a deep understanding of AI technologies, particularly in the realm of generative models, and proven experience in managing large-scale projects.

This leader is responsible for the successful planning, execution, and delivery of AI products and features. This includes working with cross-functional teams to define requirements, develop timelines, track progress, and ensure that products meet or exceed customer expectations.

Responsibilities

You will coordinate and drive early engagements on product architecture, feature definition and program execution. This includes collaborating with all partner organizations relevant for a project.

YOU WILL:

1. Communicate: Provide clear, timely and objective communication, including regular program status updates and critical issues as needed to executive team.
2. Coordinate: Coordinate discussions and break down complex issues into discussion topics to drive engineering and design alignment with support from project team, maintaining an orientation toward teamwork and collaboration.
3. Plan: Create and manage project timelines with clear dependencies, critical path and systematic methodology to communicate status. Manage risks and mitigations, and re-plan as events warrant. Drive alignment across the organization and between teams.
4. Execute: Drive on time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates.
5. Problem solve: Proactively identify issues and solutions, and marshal resources necessary to attack and resolve. Coordinate with teams to identify issues, prioritize tasks and track risks to schedule and product quality, including cross-functional dependencies.

Minimum Qualifications

• Minimum of 5 years in program/project management, preferably in AI or tech-oriented product domains. Experience in commerce is a strong advantage.
• Familiarity with generative AI models, technologies, and applications.

Preferred Qualifications

• Information Technology, Business or related field Degree. MBA or equivalent.
• Strong organizational and leadership skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in project management tools and software.
• Analytical and strategic thinker.
• Problem solver with a proactive approach.
• Collaborative mindset and a team player.
• Passionate about AI and its potential in commerce.