The Sales and Marketing Manager is responsible for developing and implementing strategies that drive sales growth, increase brand awareness, and improve customer engagement. This role combines strategic planning with day-to-day management of the sales and marketing teams, ensuring alignment with the company’s overall business objectives.
1. Sales Strategy & Execution
- Develop and implement effective sales strategies aligned with company objectives.
- Drive revenue growth by identifying and targeting new customer segments and business opportunities.
- Build and manage a robust sales pipeline to meet or exceed sales targets.
2. Marketing & Brand Management
- Create and execute marketing campaigns to promote precision engineering products and services.
- Ensure consistent brand messaging across all platforms while tailoring content for industry-specific audiences.
- Analyse market trends, customer needs, and competitor activities to guide strategic marketing decisions.
3. Customer & Account Management
- Manage relationships with key customers, distributors, and clients to ensure long-term business partnerships.
- Provide excellent customer service, addressing inquiries, technical questions, and complaints promptly.
- Oversee the management of key accounts and ensure repeat business through quality support and value delivery.
4. Team Leadership & Collaboration
- Lead and coach the sales and marketing team, setting clear goals and KPIs.
- Foster a collaborative environment with other subsidiaries or departments, to align customer expectations with operational capabilities.
- Provide training and development opportunities to enhance team performance.
5. Budget Management & Reporting
- Plan and manage the sales and marketing budget to ensure efficient use of resources.
- Track and report on sales performance and marketing ROI.
- Contribute to the company’s sales budget, forecasting and strategic planning process.
6. Trade Shows & Promotional Activities
- Represent the company at industry trade shows, exhibitions, and customer events.
- Organize and oversee promotional events, product launches, and technical demonstrations.
- Network with industry professionals to enhance the company's profile and generate leads.
7. Compliance & Risk Oversight
- Ensure all sales and marketing practices comply with industry regulations and company policies.
- Identify risks related to contracts, customer agreements, and marketing claims and escalate appropriately.
8. Project & Campaign Management
- Plan and execute marketing campaigns and new product introductions with measurable outcomes.
- Coordinate cross-functional efforts for successful project delivery related to sales growth and market penetration.
9. Process Improvement
- Evaluate and refine sales and marketing workflows to improve efficiency and effectiveness.
- Recommend and implement tools (CRM, marketing automation, etc.) to enhance productivity and data insights.
10. Additional Duties
- Carry out other related tasks as required by senior management to support business development and operational success.