Sales and Marketing Manager

ALADDIN KING OF CAFE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead a motivated sales team. This pivotal role involves developing and executing sales strategies, fostering customer relationships, and driving team performance to meet ambitious sales targets. The ideal candidate will have a strong background in sales leadership, with a passion for mentoring and motivating team members. You will be instrumental in identifying new business opportunities and ensuring customer satisfaction while collaborating with various departments to align sales efforts with overall business objectives. Join a vibrant team and make a significant impact in a thriving environment.

Qualifications

• Proven experience in leading and managing sales teams.
• Strong ability to develop and implement effective sales strategies.

Responsibilities

• Lead and motivate the sales team to achieve targets and goals.
• Develop sales strategies, conduct market research, and manage budgets.

Skills

Leadership

Sales Strategy Development

Customer Relationship Management

Performance Management

Market Research

Education

Bachelor's Degree in Business or related field

Job description

A sales manager leads and supervises a sales team, focusing on achieving sales targets, developing strategies, and building customer relationships, while also managing team performance and training.

Leadership and Team Management:

• Leading and Motivating the Sales Team: Sales managers inspire and motivate their team to achieve sales goals and targets.
• Hiring, Training, and Development: They are responsible for recruiting, onboarding, and training new sales representatives, as well as providing ongoing coaching and mentorship to improve performance.
• Performance Management: Sales managers monitor the performance of individual sales representatives and the team as a whole, providing feedback, addressing issues, and implementing strategies for improvement.
• Delegation and Task Management: They delegate tasks and responsibilities effectively to ensure efficient workflow and maximize team productivity.
• Building a Strong Team Culture: Sales managers foster a positive and collaborative team environment that encourages teamwork and high performance.

Sales Strategy and Planning:

• Developing and Implementing Sales Strategies: They create and implement sales plans and strategies to achieve company objectives, including identifying target markets, setting sales quotas, and developing sales processes.
• Market Research and Analysis: Sales managers conduct market research to identify new business opportunities, understand customer needs, and stay ahead of industry trends.
• Sales Forecasting and Budgeting: They develop sales forecasts and manage the sales budget, ensuring that resources are allocated effectively to support sales activities.
• Identifying and Qualifying Leads: Sales managers help their team identify and qualify potential leads, converting them into qualified opportunities.

Customer Relationship Management:

• Building and Maintaining Customer Relationships: They play a crucial role in building and maintaining strong relationships with key clients, ensuring customer satisfaction and loyalty.
• Handling Customer Inquiries and Complaints: Sales managers address customer inquiries, complaints, and concerns in a timely and professional manner, ensuring a positive customer experience.
• Negotiating and Closing Deals: They participate in sales negotiations and help their team close deals, achieving revenue targets and maximizing profitability.

Sales Operations and Reporting:

• Tracking and Analyzing Sales Performance: Sales managers monitor and analyze sales performance data to identify trends, areas for improvement, and opportunities for growth.
• Generating Sales Reports: They prepare regular sales reports and presentations, providing insights into sales performance and progress towards targets.
• Collaborating with Other Departments: They work closely with other departments, such as marketing, operations, and finance, to ensure alignment and support for sales activities.
• Staying Up-to-Date with Industry Trends: Sales managers keep abreast of industry trends, best practices, and emerging technologies to stay competitive and effective.