Sales Ambassador

LVMH Watch & Jewellery Singapore Pte Ltd; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading luxury jewelry brand is seeking a Sales Ambassador in Singapore to drive sales and deliver exceptional client service. The role requires 3-5 years of retail experience in the luxury jewelry sector, focusing on building customer relationships and achieving sales targets.

Qualifications

• At least 3-5 years’ experience in retail operations within the luxury jewelry industry.
• Sales and results-oriented.
• Fluency in English is required.

Responsibilities

• Achieve monthly and yearly sales targets set by the Boutique Manager.
• Demonstrate high-level product and brand knowledge while providing customer service.
• Maintain boutique conditions such as cleanliness and safety.

Skills

Excellent customer servicing skills

Good communication and interpersonal skills

Self-motivated

Team player

Positive thinker

Job description

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth.

We are actively looking for a Sales Ambassador based in Singapore. Reporting to the Boutique Manager, the Sales Ambassador will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.

• Follow all the sales & operations processes and requirements according to the Company policies.

• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.

• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.

• Support events, activities and change of visual merchandising with the marketing team.

• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.

• Support all ad-hoc duties as assigned by the Boutique Manager

Profile

• At least 3-5 years’ experience in retail operations with successful track record gained from luxury jewelry industry

• Sales and resulted-oriented

• Excellent customer servicing skills

• Good communication and interpersonal skills

• Fluency in English

• Self-motivated, team player, positive thinker, creative and effective

• High integrity with good ethics and values