Sales Ambassador

LVMH Watch and Jewellery; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Une Maison de Luxe, Chaumet, est à la recherche d'un ambassadeur de vente à Singapour pour rejoindre son équipe. Ce rôle comprend la responsabilité d'atteindre des objectifs de vente individuels, de fournir un service client exceptionnel et de maintenir des relations solides avec la clientèle. Une expérience dans l'industrie de la bijouterie de luxe et des compétences en vente et service clientèle sont essentielles.

Qualifications

• Au moins 3-5 ans d'expérience dans les opérations de vente au détail dans l'industrie des bijoux de luxe.
• Orienté vers les résultats et les ventes.
• Compétences exceptionnelles en service à la clientèle.

Responsibilities

• Atteindre les objectifs de vente mensuels et annuels assignés par le manager de la boutique.
• Agir en tant qu'ambassadeur de marque en démontrant un haut niveau de connaissance des produits.
• Maintenir les meilleures conditions de boutique en tout temps.

Skills

Customer servicing

Communication

Interpersonal skills

Sales orientation

Job description

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth.

We are actively looking for a Sales Ambassador based in Singapore. Reporting to the Boutique Manager, the Sales Ambassador will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.

• Follow all the sales & operations processes and requirements according to the Company policies.

• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.

• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.

• Support events, activities and change of visual merchandising with the marketing team.

• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.

• Support all ad-hoc duties as assigned by the Boutique Manager

Profile

• At least 3-5 years’ experience in retail operations with successful track record gained from luxury jewelry industry

• Sales and resulted-oriented

• Excellent customer servicing skills

• Good communication and interpersonal skills

• Fluency in English

• Self-motivated, team player, positive thinker, creative and effective

• High integrity with good ethics and values