Sales Administrator & Representative

GAIA PETS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing online pet shop and pharmacy in Singapore is seeking a meticulous sales administrator. Responsibilities include managing purchase orders, issuing invoices, and establishing B2B networking. The ideal candidate has experience in sales and advanced administrative skills, along with a personable approach to fostering client relationships. This role offers an exciting opportunity to contribute to our expanding business.

Qualifications

• Experience in a sales environment is preferred.
• Must have advanced administrative skills.
• Outgoing personality to work in networking.

Responsibilities

• Establish business to business sales and networking.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customer information.
• Contacting customers to answer queries.
• Maintaining and updating sales records.
• Compiling monthly sales reports.
• Directing feedback from customers.
• Identifying new products to add to the offer.
• Working with marketing to expand sales network.
• Managing the shop's website and social media.
• Supporting administrative tasks as needed.

Skills

Sales experience

Advanced administrative skills

Networking abilities

People skills

Job description

We are an online pet shop and pharmacy looking to grow our team. Operational since 2021, we are seeking a meticulous and adaptable sales administrator to manage our purchase orders and invoices. In this role, you will verify customer information, issue invoices, relay order instructions, and complete monthly sales reports.

To ensure success, sales administrators should have experience in a sales environment and advanced administrative skills. You will be tasked to establish and expand our current B2C network and have the freedom and independence to forge new B2B clients.

An outgoing personality with great networking and people skills are a must. Previous sales experiences highly preferred.

Responsibilities:

• Establish business to business sales and networking.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Directing feedback from customers to relevant teammates.
• Identifying new products to add to those on offer.
• Working with our marketing executive to expand our sales network.
• Manage our shop's website and social media presence.
• Run, manage and market products at trade show booths.
• Supporting the company with other administrative tasks, if requested.