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A leading company in the food service industry is seeking a Sales Administrator/Clerk to join their dynamic team in Singapore. The role involves managing order processing, delivery logistics, and supporting customer interactions while maintaining accuracy and efficiency. Ideal candidates are detail-oriented, organized, and have strong teamwork skills, with at least GCE 'N' Level or equivalent.
The Sales Administrator/ Clerk is an essential part of our organization. This position plays a pivotal role in ensuring the accurate and timely processing of orders for our food service customers, directly impacting customer satisfaction and operational efficiency. By managing order intake, coordinating delivery logistics, and maintaining clear communication between sales, customers, and operations, the Sales Administrator/Clerk supports the pre-sales team and helps minimize order errors while streamlining the delivery process.
Through efficient administrative and sales support, this role is instrumental in building strong customer relationships and upholding our company’s reputation for reliability and excellence. If you are organized, detail-oriented, and thrive in a fast-paced environment, this is your opportunity to make a significant impact within a dynamic and growing company.
What you will be doing:
Order Processing
Receive and process orders through WhatsApp, email, and incoming calls, ensuring timely submission before the daily cut-off
Categorization of Purchase Orders (POs)
Sort and attach POs for delivery, categorized by drivers and delivery routes
Manage e-booking of loading bays
Secure time slots at high-security or high-traffic locations island wide
Delivery Status Monitoring
Provide timely updates on delivery status to customers and the sales team in response to enquiries
Customer Master Updates
Maintain and update customer information in the database timely to ensure accuracy for delivery and invoicing
Sales Support
Perform general administrative duties, including filing, document management, and ad-hoc support to the sales team.
Any other ad hoc duties
Who we are looking for:
At least a GCE 'N' Level or its equivalent
Effective time management and consistent attention to detail
Demonstrates strong teamwork and interpersonal skills
3 years of administrative experiences are preferred
Familiar with SAP
Working knowledge of Microsoft Office applications
- Able to start work immediately or at short noticewould be preferred
We regret that only shortlisted candidates will be contacted