Sales Administrative Assistant

SEIHO MACHINERY & ELECTRIC CO. PTE. LTD.; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A growing manufacturer in Singapore is seeking service-oriented individuals to provide administrative support to the sales team. Responsibilities include assisting with orders, coordinating deliveries, and providing customer service. Candidates should have at least 2 years of experience, and proficiency in Chinese or Microsoft Navision is a plus.

Qualifications

• Minimum 2 years of experience in a related role.
• Proficiency in Chinese Language is a plus.

Responsibilities

• Assist the sales team with administrative tasks.
• Coordinate with partners/customers on orders and delivery.
• Handle customer inquiries and provide excellent service.

Skills

Customer service skills

Interpersonal skills

Data entry

Coordination with partners/customers

Tools

Microsoft Navision

Job description

Nexen (www.nexenlife.com) is a power track manufacturer brand founded in Singapore and is expanding!

We are now looking for service-oriented individuals with excellent interpersonal skills to be part of our growing team.

Key Responsibilities:

• Assist the sales team with administrative tasks, including data entry, preparing Sales order, Invoice, Delivery Order and maintaining customer records.
• Coordinate with our partners/customers on their orders and delivery lead-time, installation and site survey schedule and update schedule to delivery and installation team.
• Handle customer inquiries and provide excellent customer service.
• Plan and schedule online Shopee and Lazada orders to ensure timely delivery and fulfilment by 3rd party logistics such as QExpress SG or J&T express SG
• Managing the entire invoicing process, issue credit rebates for partners and ID on monthly basis
• Monitoring and collecting customer payments
• Handling Test Report and Administration jobs for Electric Dept

Requirements:

• Proficiency in Chinese Language is a plus
• Proficiency in Microsoft Navision is a plus
• Minimum 2 years of experience in a related role