Sales Admin (Up to $2800 / 5 days / Seletar)

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading services company in Singapore is seeking a Sales Admin to manage customer inquiries, process sales orders, and support sales representatives. The ideal candidate has O Level education and 1-3 years of experience in sales administration or customer service, particularly in the industrial tools sector. Proficiency in Microsoft Office and ERP systems is required.

Qualifications

• 1 to 3 years of experience in a sales administration or customer service role.
• Experience in industrial tools or manufacturing sectors preferred.

Responsibilities

• Handle incoming customer inquiries via phone and email.
• Prepare and process sales orders, quotations, and invoices.
• Coordinate with internal departments for order fulfilment.

Skills

Customer service

Sales order processing

ERP systems

Microsoft Office (Excel, Word, Outlook)

Education

O Level

Job description

Job Title: Sales Admin (ID4719)
Location: Seletar
Working Hours: Mon to Fri 8.00am-5.30pm.
Salary: $2500-$2800

Key responsibilities and tasks:
• Handle incoming customer inquiries via phone and email regarding cutting tools and related products.
• Prepare and process sales orders, quotations, and invoices accurately and efficiently.
• Maintain and update product codes and inventory levels.
• Coordinate with internal departments (purchasing, logistics, account) to ensure timely order fulfilment.
• Maintain accurate sales records and customer data in the ERP systems.
• Support outside sales representatives with administrative tasks, order updates, and customer communication.
• Follow up on quotations, backorders, and pending deliveries.
• Assist in preparing sales reports, forecasts, and customer feedback summaries.
• Manage warranty claims, returns, and customer complaints professionally and efficiently.

Qualifications & Requirements:
• O Level
• 1 to 3 years of experience in a sales administration or customer service role, preferably within the industrial tools or manufacturing sectors.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and any ERP systems.