Job Highlights
- Salary: Up to $2,700 (commensurate with experience and skillset)
- Contract Duration: 12 months
- Nearest MRT: Serangoon
- Working Hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm
Key Responsibilities
- Provide administrative support to the sales team, assisting in order processing, customer inquiries, and ensuring a seamless sales process.
- Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
- Verify order information, update order status, and communicate any delays or issues to customers as necessary.
- Resolve customer complaints or issues effectively and escalate complex matters to the appropriate channels.
- Maintain accurate and up-to-date records of sales transactions, contracts, and customer interactions.
- Organize and maintain filing systems for easy retrieval of documents.
- Assist in other administrative tasks and projects as assigned by management.
Qualification / Required Competencies
- Available to work on weekends and public holidays occasionally to support important events.
- Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills, both written and verbal.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Attention to detail and accuracy in data entry and order processing.
- Customer-focused attitude with a dedication to providing exceptional service.
- Strong time management and multitasking skills.
How to Apply
Apply via MyCareersFuture. Only shortlisted applicants will be contacted.
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Internal Ref: JC – JO 27060
Jean Carolline Julian
Fulfillment Team
BGC Group Pte Ltd
EA Licence number: 05C3053