Sales Admin ( Customer Support )

Target Recruitment Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the Tuas area is seeking a dedicated sales professional to manage order processing and enhance customer service. This role involves coordination with various departments to ensure smooth operations, timely deliveries, and maintaining customer satisfaction. Ideal candidates should be proficient in Microsoft Excel and possess strong teamwork and communication skills.

Qualifications

• Proficiency with word processing and spreadsheet software, particularly MS Excel.
• Customer service skills, especially for customer-facing roles.
• Ability to work under deadlines.

Responsibilities

• Responsible for order processing via email or phone.
• Liaise with logistics for timely deliveries.
• Maintain and update sales and customer records.

Skills

Customer service

Team player

Proficiency in MS Excel

Job description

Job Responsibilities:

• Responsible for order processing via email or phone, expediting orders through internal coordination with the production and customer sides.
• After sales confirmation, liaise with the logistics department to ensure timely deliveries.
• If there is a delay, contact customers to resolve issues accordingly.
• Maintain and update sales and customer records, and relay important feedback from customers to relevant departments.
• Stay up-to-date with new products and features.

Candidate Requirements:

• Proficiency with word processing and spreadsheet software, particularly MS Excel.
• A team player with a high level of dedication and the ability to work under deadlines.
• Customer service skills, especially for customer-facing roles.
• No quota for work permits.

Additional Information:

Company located in the Tuas area.

5-day work week.

Contact:

Email: [e-mail]

Remarks:

• Job category: Counter/Showroom/Exhibition Sales/Retail