Sales Admin/Customer Service Coordinator (Electronic/Marine)- Up to $4200+ AWS

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading manufacturer is seeking a Sales Admin/Customer Service Coordinator for a permanent role based in West Singapore. You will be the first point of contact for customer inquiries, handling accounts and sales coordination, while ensuring high-quality service. Requirements include a diploma in Electronics or Business and fluency in English and Mandarin. This opportunity offers a salary up to $4200 plus bonuses based on experience.

Qualifications

• 1-2 years of experience in Marine Navigation System Industry (not mandatory).

Responsibilities

• Process customer inquiries via email and phone calls.
• Provide information about accounts, products, and services.
• Liaise with customers regarding their service inquiries.

Skills

Bilingual in English and Mandarin

Customer service skills

Communication

Education

Diploma in Electronics & Electrical or Business

Job description

Position: Sales Admin/Customer Service Coordinator (MARINE/ELECTRONIC)

Location: West (Tuas - transport provided from Tuas Link MRT)

Working hours: 5 days, Monday to Friday (8.30am to 5.30pm)

Salary: Up to $4200 + AWS + Variable Bonus + OT (commensurate with experience)

Duration: Permanent

Industry: Manufacturer

Main Responsibilities:

1. Process customer inquiries via email and phone calls
2. Liaise with customers regarding their service inquiries
3. Provide information about accounts, products, and services; interact effectively with customers
4. Generate sales from customer inquiries
5. Coordinate with customers on fulfillment discrepancies
6. Ensure effective customer service by coordinating service requirements with other departments
7. Plan the allocation of service engineers for assigned jobs
8. Handle purchasing matters related to customer inquiries
9. Monitor vessels constantly as assigned
10. Oversee engineers onboard executing jobs with care
11. Ensure spare parts used onboard are approved by customers

Requirements:

1. Diploma in Electronics & Electrical or Business
2. 1-2 years of experience in Marine Navigation System Industry (not mandatory)
3. Bilingual in English and Mandarin to communicate with Mandarin-speaking associates

Email to: [e-mail]

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601

EA No: 13C6684

Thank you for your interest. Shortlisting takes about 3 working days. Only shortlisted candidates will be contacted. If you do not hear from us, please continue your job search. We will contact you if suitable roles arise.