Sales Admin/Customer Service

INDUSTRIAL LINKS INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Customer Support & Administrative Assistant to enhance their team. This dynamic role requires strong people skills and the ability to multitask in a fast-paced environment. You will be responsible for customer support, order processing, and administrative tasks, ensuring smooth operations and excellent service delivery. If you have a proactive attitude, excellent communication skills, and a commitment to teamwork, this opportunity is perfect for you. Join a supportive work environment where your contributions will make a significant impact!

Qualifications

• Prior experience in customer support and/or administrative roles.
• Proficiency in Microsoft Office applications.

Responsibilities

• Provide excellent customer support and process orders efficiently.
• Coordinate with teams to ensure smooth operations.

Skills

Customer Support

Microsoft Office

Multitasking

Communication Skills

Attention to Detail

Education

High School Diploma

Relevant Certifications

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are looking for a Customer Support & Administrative Assistant to join our team. The ideal candidate should have strong people skills, excellent coordination abilities, and the ability to multitask in a fast-paced environment. This role involves customer support, order processing, administrative tasks, and project coordination.

Key Responsibilities:

Customer Service & Communication:

• Strong people skills—approachable, empathetic, patient, and a good listener.

• Able to communicate effectively with business associates, customers, and internal teams.

• Handle local and overseas customers, gaining knowledge of international sales.

Order Processing & Coordination:

• Process daily customer orders and liaise closely with internal and external stakeholders.

• Coordinate with teams to ensure smooth operations and excellent customer support.

Administrative & Project Support:

• Maintain and uphold regular job tasks with strong soft skills.

• Handle projects in Singapore and overseas (if any).

• Ensure office operations are not disrupted by delays or inefficiencies.

• Perform other assignments as allocated by the supervisor.

Workplace Commitment & Ethics:

• Multi-task effectively in a fast-paced work environment.

• Ensure regular attendance and punctuality—both are important prerequisites.

• Take initiative and work with minimal supervision.

Requirements:

Experience & Skills

• Prior experience in customer support and/or administrative roles.

• Proficiency in Microsoft Office (Excel, Word, Outlook, etc.).

• Basic knowledge of accounting entries is an advantage.

• Strong coordination and multitasking skills.

• Attention to detail and good organizational skills.

Personality & Work Ethic

• Team player with a positive and helpful attitude.

• Mature, responsible, and proactive in handling tasks and resolving issues.

• Excellent communication skills to liaise with all levels of stakeholders.

• Willing to put company interests and job responsibilities above personal matters.

Additional Information:

Salary: Commensurate with experience
Availability: Immediate starters preferred
Work Eligibility: This position is open only to candidates with valid work rights in Singapore. Local Singaporeans and Permanent Residents.

Personality & skills Requirements:

• Good Team work spirits, Easy Going Personality, IT savy , helpful and independent.

• Helpful with a positive & Responsible attitude.

• Matured mindset with Jobs commitments.

• Able to manage multi-tasking skills/task in FAST working environment.

• Careful & detailed with numbers and checkings be done before submission.

• Quick thinking and a proactive approach to resolving workflow, capacity, and quality issues.

• Regular attendance and punctuality are both important pre-requisites.

Additional Information:

• Resume must be detailed & must include: reason for leaving each company and last drawn salary.

• Working : Mon to Fri(8.00am to 6pm), Sat(8.00am to 12.30pm)

Address: 22 Woodlands Walk S738390