Sales Admin Coordinator

YUHENG DESIGN PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

• Perform route planning and scheduling of daily mantainance Service appointments
• Manage job status updates and attend to customer service request inquiries/appointments via email, phone calls, and text messages.
• Interact with customers to provide information in response to service charges and type of service required, feedback and complaints effectively
• Assist to generate new contracts, service contracts renewal, and working closely with the sales representatives.
• Prepare and send E-billings after job completion
• Record payments in accounts receivable
• Follow up with customers to ensure overdue invoices are resolved
• Ad hoc duties as assigned