Sales Admin

ONCOD PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a customer service representative to assist customers, manage sales transactions, and maintain store organization. The ideal candidate possess excellent communication and sales skills, aiming to meet sales targets while providing exceptional service. This role includes various responsibilities from handling complaints to ensuring store cleanliness.

Qualifications

• Ability to greet and assist customers with inquiries and purchases.
• Experience handling cash and operating cash registers.
• Skills in conducting inventory checks and maintaining store organization.

Responsibilities

• Greet and assist customers with inquiries and purchases.
• Operate cash registers and handle various payment methods.
• Restock shelves and conduct inventory checks.

Skills

Communication

Problem Solving

Sales Skills

Job description

1. Customer Service

• Greet and assist customers with inquiries and purchases
• Provide product information and recommendations
• Handle customer complaints and escalate issues as needed

2. Sales and Transactions

• Operate cash registers, handle cash, credit cards, and other payment methods
• Issue receipts, refunds, or exchanges according to store policies
• Promote ongoing sales, discounts, or loyalty programs

3. Stock Management

• Restock shelves and ensure merchandise is displayed properly
• Conduct inventory checks and report stock shortages
• Assist in receiving and unpacking new shipments

4. Store Maintenance

• Keep the store clean and organized
• Arrange displays to attract customers
• Follow safety and security guidelines

5. Other Responsibilities

• Meet sales targets and performance goals
• Assist with store opening and closing procedures
• Participate in training and team meetings