Sales Account Manager

FONG LEE METAL INDUSTRIES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent manufacturing firm in Singapore is seeking a Sales Engineer to drive sales and provide exceptional customer service. The ideal candidate will have a degree or diploma in Mechanical Engineering and possess strong relationship management skills. Responsibilities include managing customer accounts, preparing sales reports, and collaborating across departments to address customer needs. Work in a dynamic environment with opportunities for continuous improvement.

Qualifications

• Degree/Diploma in Mechanical Engineering or related discipline.
• Proficient with MS Office suite (Excel, PowerPoint, Word).
• Prior experience with ERP systems preferred.

Responsibilities

• Drive sales and provide excellent customer service.
• Manage customer accounts and follow-up on quotations.
• Prepare daily/weekly/monthly Sales statistics.

Skills

Customer service

Relationship management

Technical communication

Problem-solving

Education

Degree/Diploma in Mechanical Engineering

Tools

MS Office suite

ERP systems

Job description

ROLES AND RESPONSIBILITIES:

1. Drive sales and provide excellent customer service
2. Manage customer accounts
3. Build and maintain good customer relationships through regular and effective communications
4. Handle customers’ enquires and propose solutions that meet their requirements
5. Work with various departments to respond to customers’ technical queries
6. Review customer’s quotation requirements against company’s resources and capabilities
7. Follow-up with customers on quotations submitted to secure orders
8. Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
9. Plan and execute sales strategies
10. Conduct presentations and customer visits
11. Prepare daily/weekly/monthly Sales statistics and reports
12. Other duties as assigned

REQUIREMENTS:

• Degree/Diploma in Mechanical Engineering or related discipline
• Hard Skills:

· Understands BOM and Drawings

· Proficient with MS Office suite (Excel, PowerPoint, Word)

· Prior experience with ERP systems preferred

• Soft Skills:

· Excellent presentation skill

· Strong relationship management and interpersonal skills

· Meticulous with attention to details.

· Motivated, goal oriented and able to work independently within a team environment.

· High level of initiative – can-do spirit, collaboration, continuous improvement

· High adaptability to dynamic environment