Sales Account Manager

-; Singapore; On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player in the manufacturing sector is seeking a dedicated customer service representative to enhance client relationships and drive sales across Southeast Asia. In this dynamic role, you will respond to customer inquiries, resolve complaints, and monitor market trends to stay competitive. Your expertise in communication and negotiation will be crucial in achieving invoicing and booking targets set by the Sales Manager. Join a forward-thinking team where your contributions will directly impact business success and customer satisfaction.

Benefits

Transport Allowance

Transport Provided

Variable Bonus

Annual Leave

Sick Leave

Qualifications

• 2-3 years of experience in steel distribution or Oil & Gas.
• Strong communication and negotiation skills are essential.

Responsibilities

• Respond to customer inquiries about pricing and delivery schedules.
• Investigate and resolve customer complaints effectively.
• Monitor market competition and prepare reports for management.

Skills

Communication Skills

Negotiation Skills

Interpersonal Skills

Market Research

Education

Diploma/Degree in Business

Diploma/Degree in Mechanical Engineering

Diploma/Degree in Materials Science

Job description

Location: Tuas

Industry: Manufacturing, Oil & Gas

Benefits: Transport Allowance, Transport Provided, VB, Annual Leave, Sick Leave, etc.

Responsibilities:

• Promptly respond to customer inquiries regarding pricing and delivery schedules, both verbally and in writing
• Investigate and resolve customer complaints effectively and in a timely manner
• Monitor market competition by staying updated on pricing, product offerings, lead times, and other relevant data
• Process customer orders efficiently, including order entry, contract review, and invoicing
• Build, maintain, and strengthen strong business and interpersonal relationships with existing and prospective customers across Southeast Asia
• Collaborate with cross-functional teams to support and meet company-wide objectives and performance goals
• Prepare oral and written reports for management on customer needs, issues, interests, competitive threats, market trends, and opportunities for new products or services
• Consistently achieve or exceed invoicing and booking targets, in alignment with goals set by the Sales Manager

Requirements:

• Al least 2-3 years of commercial experience in steel distribution, precision engineering, or Oil & Gas
• Diploma/Degree in Business, Mechanical Engineering, or Materials Science (or equivalent discipline)
• Strong communication, negotiation, and interpersonal skills

Aurora Asia Pacific (21C0671)| Ying Kee (R21103783)