Room Attendant ( Hotel )

Naumi Hotels SG Pte Ltd; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A leading hotel in Singapore is seeking a Room Attendant responsible for maintaining the high standards of cleanliness in guest rooms. The role requires strong interpersonal and time management skills, along with attention to detail and flexibility in working hours, including weekends and public holidays. Suitable candidates with prior housekeeping experience are encouraged to apply.

Qualifications

• Customer service experience preferred.
• Previous experience in housekeeping or related field is a plus.
• Must be able to lift heavy objects.

Responsibilities

• Clean guest rooms to high standards for guest comfort.
• Attend to guest requests and manage laundry services.
• Report any damages or maintenance defects immediately.

Skills

Interpersonal skills

Attention to detail

Time management

Customer service

Job description

Summary:

The Room Attendant will be responsible for cleaning the guest rooms of high standards for the comfort and convenience of our guests in order to help create a seamless and memorable stay experience for them.

Responsibilities:

• Attend pre-shift meeting, collect the daily room cleaning report /assignments and the sign out the master key.

• Ensure all assigned rooms are cleaned accordingly and return master key to housekeeping office at the end of shift.

• Pack trolley and ensure that it is neatly stacked with linen and there are sufficient supplies before starting to make up rooms.

• Able to prioritize daily job tasks, e.g. which room to clean first.

• Ensure that all guest rooms are cleaned as per established standards and room supplies are completely replenished.

• Ensure all items in the housekeeping checklist are in good order.

• Know the usage of different chemicals & cleaning supplies.

• Able to operate a vacuum cleaner.

• Remove all dirty room service trays & trolleys, cutleries, and crockeries from corridor and guest rooms to the service area.

• Make sure the rubbish bags are cleared and disposed of at the garbage area after every shift.

• Check and report any missing, damaged items and/or maintenance defects to the Assistant Housekeeper immediately.

• Handle guest laundry request where applicable and be responsible for pick-up and return of the items.

• Attend to guests request immediately when needed and inform the Supervisor if request cannot be handled.

• Pack and keep the pantry and service area neat and tidy at all times.

• Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.

• Perform any other duties and responsibilities that may be assigned.

Qualifications:

• Strong interpersonal skills and tasks

• Attention to detail and time management skills

• Customer service experience preferred

• Previous experience in housekeeping or a related field is a plus ability to work well with others

• Must be able to lift heavy objects and perform required tasks.

• Flexibility on working days and hours including weekends and public holidays