Room Attendant

Holiday Inn Express Singapore Orchard Road; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality brand in Singapore seeks a Room Attendant. You will ensure guest rooms are clean and welcoming, assist with guest needs, and maintain high cleanliness standards. Ideal candidates have previous housekeeping experience and excellent customer service skills. Join us for a rewarding career in hospitality.

Benefits

Healthcare coverage

Staff discounts

Healthy work-life balance

Qualifications

• Previous experience in a housekeeping or hotel room attendant role.
• Strong attention to detail and ability to maintain cleanliness standards.
• Excellent customer service skills and a friendly demeanor.

Responsibilities

• Ensure rooms are clean and presented to guests.
• Assist guests with requests.
• Monitor supplies and report repairs needed.

Skills

Attention to detail

Customer service skills

Time management

Team player

Job description

About the role

As a Room Attendant at Holiday Inn Express Singapore Orchard Road, you will play a vital role in ensuring our guests have an exceptional experience by maintaining the cleanliness and presentation of our hotel rooms. This full-time position is located in the Orchard Central Region and offers the opportunity to work for a leading hospitality brand.

What you'll be doing

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

• Keep your supervisor updated on room service progress and alert them to any repairs needed

• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed

• Be organized - keep on top of supplies and amenities and always try to minimize waste

• Reunite items with owners – and log any lost and found property

• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping

• Report, turn in, and/or log all lost and found items according to established procedures

• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

• Regularly assist with deep cleaning projects

• May assist with other duties as assigned

What we're looking for

• Previous experience in a similar housekeeping or hotel room attendant role, preferably within the hospitality industry

• Strong attention to detail and the ability to maintain high standards of cleanliness

• Excellent customer service skills and a friendly, professional demeanor

• Good time management and the ability to work efficiently to tight deadlines

• A team player with the flexibility to adapt to changing priorities

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important

• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects

• You’ll might need to bend and kneel to complete some activities

• Flexible attitude to shifts – you may need to work nights, weekends and/or holiday

What we offer

At Holiday Inn Express Singapore Orchard Road, we are committed to providing a supportive and enriching work environment for our employees. We offer a range of benefits including healthcare coverage and staff discounts. Your wellbeing is important to us, and we encourage a healthy work-life balance.

About us

Holiday Inn Express Singapore Orchard Road is part of the InterContinental Hotels Group (IHG), one of the world's leading hotel companies. We pride ourselves on delivering a seamless and consistent guest experience, underpinned by our commitment to innovation, sustainability, and exceptional service.

Apply now to join our team and be a part of a dynamic and rewarding hospitality career.