Risk & Internal Controls Manager, ERM & BCM

ComfortDelGro; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

ComfortDelGro seeks an Assistant Manager/Manager to lead Group Risk and Internal Control, driving ERM, internal controls, and business continuity across the Group. You will report insights to Management and Board through risk reporting, analytics, and governance processes.

The role emphasizes policy development, training, data analysis, and collaboration with BUs to strengthen resilience and cost-effective risk management across diverse business units in Singapore.

Qualifications

• Bachelor’s degree in Business Management, Risk Management or a related field.
• Minimum 5 years of experience in Enterprise Risk Management (ERM).
• Experience with COSO ERM and ISO 31000 frameworks is required.
• Familiarity with data protection regulations and business continuity.
• Strong communication and presentation skills.

Responsibilities

• Drive the implementation and continuous enhancement of the Group’s ERM and Internal Control frameworks across Business Units (BUs).
• Develop, review and implement ERM policies and control guidelines, and deliver targeted training to management and process owners.
• Facilitate risk and internal control discussions to identify gaps, and promote the adoption of good practices and mitigating controls across the Group to strengthen organisational resilience.
• Prepare and consolidate Group risk reports, including risk dashboards, KRIs, and insightful analysis for Management and Board reporting.
• Support the review and tracking of compliance with Minimum Acceptable Controls (Controls Self-Assessment) across BUs.
• Coordinate and review the insurance renewal process, including data consolidation, exposure analysis, and coverage review to ensure adequacy and cost-effectiveness.
• Conduct periodic reviews and optimisation of the Group insurance programme in collaboration with the appointed broker and internal stakeholders (e.g. Cyber, Industrial All Risks, Directors & Officers Liability).
• Analyse claims trends and provide insights to support risk mitigation and loss prevention initiatives.
• Participate in internal control activities, including attending opening and closing meetings with Internal Auditors, where required.
• Support the implementation and maintain continuous improvement of the Group Business Continuity Management (BCM) and Crisis Management framework, policies and processes, including coordination of BCP / CM reviews, exercises, and tracking of remediation actions.
• Drive the digitalisation and continuous enhancement of data collection, analytics, including the development, optimisation, and administration of related tools, systems, and questionnaires.

Skills

COSO ERM

ISO31000

Risk Management

Education

Bachelor’s Degree in Business Management, Risk Management or similar

Job description

ComfortDelGro seeks an Assistant Manager/Manager to lead Group Risk and Internal Control, driving ERM, internal controls, and business continuity across the Group. You will report insights to Management and Board through risk reporting, analytics, and governance processes.

The role emphasizes policy development, training, data analysis, and collaboration with BUs to strengthen resilience and cost-effective risk management across diverse business units in Singapore.