Revenue and Distribution Optimization Manager

Accor Hotels; Singapore; On-site; SGD 85,000 - 120,000; Full time

Job summary

A leading luxury hotel in Singapore seeks a Revenue and Distribution Optimization Manager. The role involves analyzing performance metrics, managing room inventory, and leading a team to maximize hotel revenue across various streams. Candidates should have at least 5 years of experience in revenue management at a luxury hotel, along with strong analytical and strategic capabilities.

Benefits

5-day Work Week

Duty Meals provided

Colleagues' Discount at Accor Hotels

Flexible Benefits for Wellness

Comprehensive Insurance Coverage

Career Development Opportunities

Qualifications

• Minimum 5 years work experience in Revenue Management at a 5-star hotel or integrated resort preferred.
• Fluency in English; other languages a plus.
• Motivator, self-starter with a customer-oriented approach.

Responsibilities

• Provide monthly revenue reports and analysis.
• Manage room inventory and BAR rates.
• Lead a team of 3 analysts for operational efficiency.

Skills

Analytical

Strategic

Team player

Customer oriented

Adaptable

Education

Bachelor Degree or equivalent

Job description

Job Description

The Revenue and Distribution Optimization Manager analyses the hotel’s results and performance in various revenue streams and revises/recommends strategies to drive overall revenue for the hotel. The Manager is also responsible for running the team of analysts to ensure management and operational efficiency in driving data and results for the hotel.

Primary Responsibilities

Revenue Management

• To provide monthly reports and analysis including budget, forecast, pace, market segment, geographical.
• To conduct and attend relevant meetings including revenue meetings for various business streams (Rooms, Restaurants and Bars, Events, Spa, Boutique), forecast meeting, groups meeting, reservations and operations related meetings.
• To control the room inventory of the hotel.
• To manage the “Best Available Rates” / BAR Rates.
• To communicate constantly with Reservations Manager to understand the trend and market situation and how to optimize the direct channel – Raffles Service team and Brand.com.
• To provide recommendations to the Management in order to maximize the revenue for the hotel in a holistic approach in driving total hotel revenue management.
• To support the Director of Revenue & Raffles Service in weekly, monthly reports required for Brand, Accor and owners.

Distribution Management

• To manage the hotel booking engine and the third party web sites through channel managers and Accor proprietary distribution systems.
• To understand and manage the reservation distribution system.
• Work with Online Travel Agent partners so drive and optimize initiatives based on Raffles Hotel Singapore’s source market strategy, including driving distribution for Restaurants & Bars, Spa and Boutique.
• To constantly explore new distribution strategies in expanding distribution network for Suites, F&B, Boutique, Spa and Meeting Space.

Team Management

• To be responsible for the smooth running of the Revenue Department with 3 analysts.
• To prepare the setting up of operations systems, guidelines for daily operations and standard operating procedure.
• To plan and schedule the manpower, colleague development, welfare, morale and training
• To nurture and groom young analysts or interns in the department with data visualization, reporting and analytical skills required for their job.
• To run the Revenue team effectively to maximize revenue for the whole property and support in driving data visualization, data improvement and data quality initiatives in order to drive sharper business decisions.

Other Responsibilities

• To support the Director of Revenue & Raffles Service in the implementation and execution of revenue driving initiatives.
• To oversee effective project management in data-related projects through exploring new technology or improved sharper analysis to drive Revenue for all the hotel’s revenue streams.
• To optimize efficiencies in data collection, manipulation and dash boarding.
• Adheres to the Values of AccorHotels, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.
• Performs any other duties and responsibilities that may be assigned.

Qualifications

Candidate Profile

Knowledge and Experience

• Minimum Bachelor Degree holder or equivalent.
• Minimum 5 years work experience in the Revenue Management discipline at a 5-star hotel or integrated resort preferred.

Competencies

• Oral and written fluency in English.
• Ability to speak other language and basic understanding of local languages an advantage.
• Motivator/self-starter.
• Analytical.
• Strategic.
• Displays initiative and creativity.
• Committed.
• Team player/builder.
• Customer/people oriented.
• Adaptable.
• Understands the nuances of luxury hotels.
• Enjoys working with operations teams within the hotel to apply revenue management philosophies and improve culture.
• Has a holistic approach in applying revenue management philosophies across different business streams.

Additional Information

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.