Returns Operation Supervisor-West fulfillment center

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the logistics sector is seeking a Returns Operation Supervisor based in Singapore. This role involves managing the returns process from start to finish, supervising teams, and making data-driven improvements to enhance performance. Candidates with a diploma and operational experience are encouraged to apply.

Qualifications

• Minimum diploma in any discipline.
• Minimum 1-2 years of relevant work experience in Operations.
• Fresh graduates are welcome.

Responsibilities

• Overseeing the daily workflow and manpower deployment.
• Implementing process improvements to enhance efficiency.
• Training staff to ensure competency.

Skills

Microsoft Office

Data Analysis

Team Supervision

Process Improvement

Education

Diploma in any discipline

Job description

Location:SingaporeDepartment: Supply Chain & LogisticsLocation: SingaporeJob DescriptionA Lazada Returns Operation Supervisor is responsible for managing the entire returns process, from receiving returns to ensuring they are properly processed and dispatched, while meeting performance, quality, and cost targets. This includes supervising daily workflows, manpower deployment, and helping identify daily issues.
Key responsibilities include:

• Overseeing the daily workflow and manpower deployment to ensure targets are met.
• Working to identify and implement process improvements to enhance efficiency.
• Supervising and motivating a team.
• Training staff to ensure competency.
• Track performance, identify trends, and make informed decisions.
• Compiling daily, weekly and monthly report.
• Communicating effectively with team members, other departments, and potentially external partners.
• Conducting investigations to provide proper judgement for returned items.
• To assist superior on all matters/ projects from time to time.

Job Requirements

• Minimum diploma in any discipline
• Minimum 1-2 years of relevant work experience in Operation
• Computer knowledge, including Microsoft Office suite of applications and using data to inform and set priorities and identify challenges/opportunities (excel/ppt/word files)
• Independent and able to cope with pressure in a fast-paced, dynamic environment
• Fresh graduates are welcome