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Retail Training Manager (Global Fashion Brand)

Adecco Personnel Pte Ltd.

Singapore

On-site

SGD 60,000 - 90,000

Full time

20 days ago

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Job summary

A leading company is seeking a Learning and Development Specialist to oversee training initiatives for retail staff across Singapore. The role involves implementing and analyzing training programs to enhance employee performance and customer engagement. Candidates should have a degree and significant experience in training within retail or luxury sectors, alongside excellent interpersonal and project management skills.

Qualifications

  • 5+ years of training experience in retail, luxury, or FMCG.
  • Professional training certifications are advantageous.
  • Strong verbal and written communication skills.

Responsibilities

  • Analyze and implement onboarding and training programs.
  • Lead field training initiatives and workshops.
  • Conduct training analysis with the retail management team.

Skills

Communication
Adaptability
Project Management
Interpersonal Skills
Coaching

Education

Bachelor's degree/Diploma

Job description

This role oversees all learning and development initiatives for retail staff, executing regional strategies and unifying the brand and customer experience across Singapore stores.

Adecco collaborates with a globally acclaimed lifestyle brand known for its chic sophistication, vibrant modern style, and fashion-forward vision.

Responsibilities:

  • Responsible for analyzing, adapting, implementing, developing, and measuring global onboarding and training programs to align with business goals and enhance brand loyalty.
  • Lead field training initiatives, including new store openings, one-on-one coaching, and interactive workshops to elevate customer engagement and sales effectiveness.
  • Conducting training analysis in collaboration with the retail management team to support short- to long-term strategic priorities.
  • Involves regular store visits to observe team performance, deliver on-site coaching, and ensure consistent training execution.
  • Provide feedback, create localized training initiatives, and maintain accurate records and reports to monitor training effectiveness.
  • To inspire sales teams and champion the brand service culture.
  • Requires cross-functional collaboration to assess evolving training needs and lead customer-centric strategies.





Requirements:
  • Bachelor's degree/ Diploma with at least 5 years of training experience in retail, luxury, or FMCG industries
  • Professional training certifications are a plus
  • Experience in field coaching is preferred
  • Ability to adapt quickly and stay flexible during fast-paced or changing environments
  • Excellent verbal and written communication skills, with strong classroom facilitation experience across diverse audiences
  • Passionate about retail and knowledgeable about the fashion or luxury sector
  • Self-driven, independent, energetic, and equipped with strong interpersonal skills
  • Collaborative mindset with openness to building cross-functional relationships
  • Proven project management skills to handle multiple tasks and meet deadlines
  • Willingness to work flexibly in both office and store settings, iand interstate travel.

Next Steps:

  • Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
  • Apply through this application or send your resume to lorwene.guzman@adecco.com in MS Word Copy. We'd love to hear from you!
  • We regret that only shortlisted candidates will be notified







Lorwene Guzman
Direct Line: 9232 2793
EA License No: 91C2918
Personnel Registration Number: R1104194

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